FAQ

About THE EIGHTYEIGHT

What is the purpose of The EightyEight

The EightyEight is an exclusive private professional network and social discovery platform for ambitious individuals who refuse to settle for less. It aims to bring together a community of like-minded individuals to connect, collaborate, and grow.

What are the benefits of becoming a member?

Members of The EightyEight enjoy exclusive benefits such as access to events, travel opportunities, and the chance to network with ambitious and charismatic professionals. Our platform enables members to thrive in an environment that encourages the pursuit of excellence.

How can I make the most of The EightyEight platform?

To make the most of The EightyEight platform, follow these steps to maximize your networking and growth opportunities:


  1. Complete your profile: Ensure your profile is up-to-date and accurately reflects your professional accomplishments, skills, and interests. A comprehensive profile attracts like-minded individuals for collaboration and networking.


  2. Engage with others: Actively participate in discussions, attend exclusive events, and reach out to other members. Building relationships within the community will open doors to new opportunities and insights.


  3. Share your knowledge and expertise: Contribute to the community by sharing your experiences, insights, and advice. Helping others grow and succeed not only benefits the individual but also strengthens the entire network.


  4. Continuously learn and grow: Utilize the resources available on The EightyEight platform to stay informed and up-to-date on industry trends and best practices. Embrace new ideas and opportunities to push the boundaries of success.

By actively participating and making use of The EightyEight's features, you'll unlock the full potential of our exclusive community and enhance your professional journey.

Is there a fee to join The EightyEight?

Please refer to our membership pricing information on our website or app to see the cost of joining The EightyEight. We offer various membership tiers to suit your needs and provide access to a range of exclusive benefits.

What is the minimum age requirement to join The EightyEight?

You must be at least 18 years old to create an account on The EightyEight. As a platform tailored for ambitious professionals, we maintain this age requirement to ensure our members are prepared to engage in meaningful networking and collaboration.

If you're not yet 18, we encourage you to focus on your personal and professional growth in the meantime. The EightyEight will be here, ready to welcome you when you reach the eligible age.

Can I access The EightyEight on both desktop and mobile devices?

Yes, The EightyEight is available as both a website and an app, allowing you to access our platform and features from your desktop computer, laptop, tablet, or smartphone.

How do I get in touch with The EightyEight support team?

If you have any questions, concerns, or require assistance, please visit our "Contact Us" page on the website or app, or reach out to us via email at info@theeightyeight.com. Our team will be happy to help you.

Is my information secure on The EightyEight?

We take the privacy and security of our members seriously. Our platform uses advanced encryption and security measures to protect your personal information. For more details, please refer to our Privacy Policy.

Sign Up

How do I sign up for The EightyEight?

Welcome to The EightyEight! Let's guide you through the registration process. There are 4 ways to sign up: using your email, your Apple ID, your Facebook account, or your Google account:


Sign up using your email:

  1. Visit TheEightyEight.com or download The EightyEight app for iOS or Android.
  2. Tap "Sign up" when joining us.
  3. Follow the registration steps provided by The EightyEight.
  4. Grant all necessary permissions.
  5. You're all set! Enjoy our exclusive community.

Sign up with Apple ID:

  1. Visit TheEightyEight.com or download The EightyEight app for iOS or Android.
  2. Tap "Sign up with Apple" when joining us.
  3. Enter your Apple ID during the sign-up process.
  4. Follow the on-screen instructions.
  5. Congratulations! You're now a member of The EightyEight. Enjoy!

Sign up with Facebook:

  1. Visit TheEightyEight.com or download The EightyEight app for iOS or Android.
  2. Tap "Sign up with Facebook" when joining us.
  3. Sign up with your Facebook account—rest assured that The EightyEight will never post anything on your Facebook profile.
  4. Grant all necessary permissions.
  5. Success! Your account is now active on The EightyEight. Let the networking begin!

Sign up with Google:

  1. Visit TheEightyEight.com or download The EightyEight app for iOS or Android.
  2. Tap "Sign up with Google" when joining us.
  3. Sign up with your Google account.
  4. Grant all necessary permissions.
  5. You're all set! Your account on The EightyEight is now active. Enjoy!

Can I have more than one account on The EightyEight?

One person is permitted to have only one account on The EightyEight. This policy ensures that our community remains authentic and fosters a safe environment for meaningful connections and collaborations. By maintaining a single account per individual, we strive to create a genuine platform for professionals to network and grow together.

Log in

How do I reset my password if I forget it?

We understand the frustration that comes with forgetting a password. That's why we've made it simple to resolve the issue on The EightyEight:

Just follow these steps:


  1. Go to the login page on The EightyEight.
  2. Press "Forgot Password?"
  3. Enter the email connected to your EightyEight account.
  4. Tap "Reset password."
  5. Within a few minutes, you'll receive a reset link in your email (remember to check your spam filter).
  6. Follow the steps in the email to reset your password.
  7. You're all set to continue exploring The EightyEight!

If these steps don't resolve the issue, please contact us, and we'll be happy to assist you.

What should I do if I've forgotten my Apple ID, Google, or Facebook password associated with my The EightyEight account?

If you have forgotten your Apple ID, Google, or Facebook password associated with your The EightyEight account, please follow the steps below to regain access:

  1. Apple ID: Visit the Apple ID account page (https://iforgot.apple.com) and follow the instructions provided to reset your password.


  2. Google: Go to the Google Account Recovery page (https://accounts.google.com/signin/recovery) and follow the steps to recover your account.


  3. Facebook: Head over to the Facebook login page (https://www.facebook.com/login/identify) and click on "Forgot Password?" to initiate the password recovery process.

Once you have successfully reset your password for the respective platform, you can return to The EightyEight website or app and log in using your updated credentials.


If you continue to experience issues or need further assistance, please contact our support team at info@theeightyeight.com. We're committed to ensuring a seamless and secure experience for our ambitious community.

I haven't received a password reset email for my EightyEight account. What should I do?

We understand that technical issues can sometimes test our patience. Please allow a few minutes for the password reset email to arrive in your inbox.



If you still haven't received the email after waiting, make sure you have entered the correct email address in the "Forgot Password?" section, and don't forget to check your spam filter.


If you continue to face difficulties, please contact our support team at info@theeightyeight.com and we'll be happy to assist you in resolving the issue.

I'm having trouble signing into my EightyEight account. What should I do?

Sign-in problems are often related to a typo in your sign-in information, such as your email or password. Please double-check your credentials and follow the instructions for the sign-in process.


If you continue to experience difficulties, feel free to contact our support team at info@theeightyeight.com with a screenshot and a detailed description of the issue you're facing. We'll be more than happy to assist you in resolving the problem.

Can I still access my EightyEighty account if I deactivate my Apple ID, Google, or Facebook account?

If you initially signed up for EightyEighty using your Apple ID, Google, or Facebook account, deactivating the associated account may result in losing access to your EightyEighty account.



To avoid this, we recommend adding an email address and password to your EightyEighty account before deactivating any of these linked accounts. This way, you'll be able to log in to EightyEighty directly using your email address and password, even if the connected Apple ID, Google, or Facebook account is deactivated.


To add an email address and password to your EightyEighty account, follow these steps:


  1. Go to your Profile and tap on Settings (the gear icon)
  2. Look for the option to add or edit your email address and password
  3. Save the changes and verify the new login method before deactivating your Apple 4. ID, Google, or Facebook account

Account

Can I change my gender on EightyEighty?

Yes, you can change your gender on EightyEighty. We understand that personal information may evolve over time, and we want to provide a comfortable and inclusive platform for all users. 



To update your gender on EightyEighty, follow these steps:

  1. Go to your Profile and tap on Settings
  2. Look for the option to edit your personal information or profile details
  3. Find the gender field and select the appropriate option from the list
  4. Save your changes to update your gender on EightyEighty

Please note that it's essential to provide accurate information on your profile to ensure a positive and genuine experience for all members of the EightyEighty community.

How do I change my password on The EightyEight

Changing your password on The EightyEight is easy! Simply navigate to the "Password" section under your account settings. If you need inspiration for creating a strong password, refer to our FAQ entry titled "How do I choose a strong password?" for helpful tips and guidance.

How can I change the email associated with my EightyEight account?

Changing the email associated with your EightyEight account is simple. Just go to the "Email" section under your account settings and follow the instructions provided on the page. Once you've successfully updated your email, you're all set!

How can I connect my Apple ID to my EightyEighty account?

If you have an Apple ID, connecting it to your EightyEighty account is a breeze. Just follow these simple steps to link the two accounts:


  1. Go to your EightyEighty profile
  2. Tap on Settings
  3. Tap on Connections
  4. Tap on "Connect with Apple ID"
  5. Follow the instructions provided by Apple
  6. Voilà! Your accounts are now connected. Enjoy!

How can I connect my Google account to my EightyEighty account?

Connecting your Google account to your EightyEighty account is a piece of cake. Just follow these simple steps to link the two accounts:


  1. Go to your EightyEighty profile
  2. Tap on Settings
  3. Tap on Connections
  4. Tap on "Connect with Google"
  5. Follow the instructions provided by Google
  6. Success! Your accounts are now connected. Enjoy your EightyEighty experience!

How can I connect my Facebook account to my EightyEighty account?

Show off your superstar moments by connecting your Facebook account to your EightyEighty account. Just follow these easy steps to link the two accounts:


  1. Go to your EightyEighty profile
  2. Tap on Settings
  3. Tap on Connections
  4. Tap on "Connect with Facebook"
  5. Follow the instructions provided by Facebook
  6. Voilà! Your accounts are now connected. Enjoy your fabulous EightyEighty experience!

I accidentally connected the wrong account to my EightyEighty profile. How can I fix this?

No worries, it happens to the best of us! Fortunately, there's an easy solution to disconnect the wrong account and connect the right one. Just follow these steps on your EightyEighty account:


  1. Go to your Profile and tap on Settings
  2. Tap on Connections
  3. Tap on Disconnect to remove the incorrect account
  4. To reconnect the right account, tap on Connect
  5. Follow the instructions on the screen to complete the process

Now you should be all set with the correct account connected to your EightyEighty profile. Enjoy!

How do I delete my EightyEighty account?

To delete your The EightyEight account, please follow the steps below:


  1. Log in to your account on the The EightyEight website or app. Navigate to account settings.
  2. Look for the option to delete or deactivate your account.
  3. Confirm that you wish to delete your account by following the on-screen prompts.

Please note that deleting your account is a permanent action and cannot be undone. All your data, connections, and history within The EightyEight community will be lost.


If you require any assistance or have further questions, please contact our support team at info@theeightyeight.com. We're here to help you in your pursuit of excellence.

Profile

How do I update my profile or account information?

To update your profile or account information on The EightyEight, follow these steps:

  1. Log in to your account on the The EightyEight website or app.
  2. Navigate to your profile by clicking on your profile picture or selecting the "Profile" option in the menu.
  3. Look for the "Edit" or "Settings" button on your profile page and click on it.
  4. Update the necessary fields, such as your name, profile picture, professional background, or contact information. Make sure to save your changes.

Your updated profile and account information will now be visible to other members of The EightyEight community. If you need any assistance or have further questions, please don't hesitate to contact our support team at info@theeightyeight.com. We're dedicated to helping our ambitious community thrive and grow.

How do I add photos to my The EightyEight profile?

Adding high-quality photos to your The EightyEight profile can help showcase your personal and professional interests, making it easier for like-minded, ambitious individuals to connect with you. To add photos to your profile, follow these steps:


  1. Log in to your account on the The EightyEight website or app.
  2. Navigate to your profile by clicking on your profile picture or selecting the "Profile" option in the menu.
  3. Look for the "Edit" or "Settings" button on your profile page and click on it.
  4. Locate the "Photos" or "Gallery" section, and click on the "Add" or "Upload" button.
  5. Choose the photo(s) you'd like to add from your device, and confirm your selection.

Once uploaded, your new photos will be visible to other members of The EightyEight community, enhancing your networking and collaboration opportunities.


If you need any assistance or have further questions, please don't hesitate to contact our support team at info@theeightyeight.com. We're dedicated to helping our ambitious community achieve excellence together.

Achievements

What type of content can I share on The EightyEight platform?

The EightyEight encourages you to post content that reflects your professional achievements, personal milestones, and steps toward your goals. We believe in the power of shared growth and inspiration; however, all content must remain respectful, appropriate, and relevant to our community’s aspirational nature.

Are there any restrictions on the kinds of pictures I can upload?

Yes. Photos should be high-resolution and professional. Avoid posting images that include inappropriate content, offensive material, explicit imagery, or personal information. Pictures that violate these guidelines will be removed.

Can I share accomplishments that aren’t strictly ‘professional’?

Absolutely! We recognize that personal development plays a significant role in overall success. Feel free to share accomplishments related to personal growth, health, relationships, or other areas that contribute to a well-rounded life.

How often can I post on the feed?

While there’s no set limit, we encourage you to post meaningful content. It’s about quality, not quantity. Frequent, repetitive, or irrelevant posts may overwhelm the feed and reduce opportunities for others’ achievements to be recognized.

Will my posts be monitored or moderated?

Yes, The EightyEight team monitors content to ensure it adheres to our community standards. Posts that violate our guidelines may be removed, and repeated violations could affect your membership.

Can I receive endorsements for my shared achievements?

Yes! Your community can endorse your achievements, providing positive reinforcement, and further motivation. We believe in celebrating every step forward.

What if my post was taken down?

If your content is removed, it likely violated our posting guidelines or community standards. You may receive feedback or a warning depending on the violation’s nature. Serious or repeated infractions could result in membership review.

How can I make my posts more engaging or likely to be endorsed?

Be authentic and concise. Explain why the achievement was important to you and what you learned from it. High-quality images, positivity, and an inspiring message often resonate with others.

How can I support or interact with posts made by others?

On The EightyEight platform, community engagement is designed to be meaningful and constructive. While public comments are not enabled, here's how you can interact with posts:

Endorsements: If you find a member's achievement impressive or inspiring, you can endorse it. This action is a show of support and acknowledgment of their effort and success.

Admiration: We understand the impact of profound recognition. That's why we've introduced the feature of 'Admiration.' You can send one 'Admiration' per month to a member whose achievement you find exceptionally outstanding, signaling a high level of respect and appreciation.

Direct Post: If you wish to have a more in-depth, one-on-one conversation about a particular post, you can send a direct post to the individual. This private interaction allows for detailed discussions, feedback, or the exchange of ideas related to the achievement.

Who can see the achievements I post?

Your posts are visible to all members of The EightyEight community. This exclusive network is a space for professionals who are dedicated to mutual growth and success.

Premium membership

How can I become a member of The EightyEight?

To apply for membership, submit an application with your basic information and answer the following questions:


  1. What is your most significant professional accomplishment to date?

  2. What are your professional goals within the next year?

  3. How can members of EightyEight support you in reaching your professional goals?

  4. What skills and knowledge do you bring to the table in a professional capacity?

  5. In what ways do you work towards self-improvement?

What is the selection process for membership?

The EightyEight carefully reviews all applications to ensure that potential members embody the spirit of ambition and excellence. Our team evaluates applicants based on their professional accomplishments, goals, and commitment to self-improvement.

What Premium membership periods are available on The EightyEight?

The EightyEight offers a Premium membership option tailored to the needs and preferences of our ambitious community. Our exclusive platform provides unparalleled access to professional networking, social discovery, and a wide range of exclusive benefits.


Premium membership period available on The EightyEight includes:


  1. Monthly membership: Enjoy the flexibility of a month-to-month commitment, with the option to renew or cancel at any time.


Please note that membership pricing, availability, and benefits may vary based on your location and any ongoing promotions. For more information about our membership options or to join our community, visit our website or contact our support team at info@theeightyeight.com. We're dedicated to helping you achieve greatness together with our community of like-minded, ambitious individuals.

Is The EightyEight Premium membership a subscription?

Yes, The EightyEight Premium membership is designed as a subscription service to provide our ambitious community with continuous access to professional networking, social discovery, and a range of exclusive benefits.


Our monthly membership option allows for a flexible, month-to-month commitment, automatically renewing at the end of each billing cycle. You have the option to renew or cancel your membership at any time, according to your preferences and needs.


Please note that membership pricing, availability, and benefits may vary based on your location and any ongoing promotions. For more information about our subscription-based membership or to join our community, visit our website or contact our support team at info@theeightyeight.com. We're dedicated to helping you achieve greatness together with our community of like-minded, ambitious individuals.

How do I cancel my Premium membership subscription on The EightyEight?

We understand that circumstances can change, and you may need to cancel your Premium membership subscription with The EightyEight. To do so, please follow the steps below:

  1. Log in to your account on the website or app.
  2. Navigate to your account settings.
  3. Locate the "Membership" or "Subscription" section.
  4. Click on "Cancel Membership" or "Cancel Subscription" and follow the on-screen instructions to complete the cancellation process.

Please note that canceling your Premium membership will revert your account to the basic, non-premium status upon the completion of your current billing cycle. You will lose access to Premium features and exclusive benefits once the cancellation takes effect.

If you require any assistance or have questions about canceling your subscription, don't hesitate to contact our support team at info@theeightyeight.com. We're dedicated to supporting our community of ambitious individuals and ensuring a seamless experience on The EightyEight platform.

Payment

What is the processing time for purchases on The EightyEight?

At The EightyEight, we strive to provide our exclusive community of ambitious individuals with a seamless and efficient experience. When making a purchase on our platform, whether it's for membership, events, or other services, we aim to process transactions promptly.


Processing times may vary depending on the payment method, time of the transaction, and the nature of the purchase. However, most transactions are typically completed within a few minutes to a few hours.


Should you experience any delays or issues with your purchase, please don't hesitate to reach out to our support team at info@theeightyeight.com. We're committed to assisting you in your relentless pursuit of excellence and ensuring your satisfaction on The EightyEight platform.

Is the payment process safe on The EightyEight?

Yes, the payment process on The EightyEight is safe and secure. We take the security of our members' information very seriously and implement strict security measures to protect your data during transactions.

We use industry-standard encryption methods and work with reputable payment processors to ensure that your sensitive financial information is handled securely. Our platform is designed to safeguard your personal and payment details from unauthorized access.

If you encounter any issues or have concerns regarding the payment process, please don't hesitate to contact our support team at info@theeightyeight.com. We're committed to providing a safe and secure experience for our ambitious community.

Which payment methods are accepted on The EightyEight?

At The EightyEight, we strive to provide a seamless and convenient experience for our exclusive community of ambitious individuals. To accommodate a wide range of preferences, we accept various payment methods for membership fees, events, and other services on our platform.


Accepted payment methods include:

  1. Major credit and debit cards (Visa, Mastercard, American Express, Discover)
  2. Secure online payment services (PayPal, Stripe)

Please note that available payment methods may vary depending on your location and the nature of the purchase. If you have any questions or require assistance with the payment process, don't hesitate to contact our support team at info@theeightyeight.com. We're dedicated to helping our community pursue excellence with ease and convenience.

Payment problems

I can't complete a payment on The EightyEight. What should I do?

We understand that encountering issues during the payment process can be frustrating. If you're having trouble completing a payment on The EightyEight, please try the following steps:

  1. Double-check your payment information, ensuring that your card details, billing address, and expiration date are accurate and up-to-date.
  2. Make sure that your chosen payment method is supported on The EightyEight platform.
  3. Verify that you have sufficient funds or credit available in your account to cover the purchase.
  4. Consider using an alternative payment method or card if the issue persists.

If you have tried these steps and are still unable to complete your payment, please don't hesitate to contact our support team at info@theeightyeight.com. We're committed to assisting our ambitious community and ensuring a seamless experience on our platform as you pursue excellence.

Technical issues

How do I report a technical issue on The EightyEight?

We strive to provide a seamless and enjoyable experience for our ambitious community on The EightyEight platform. If you encounter a technical issue, please follow these steps to report it:


  1. Visit The EightyEight website or app and navigate to the "Contact Us" or "Help" section.
  2. Compose an email to our support team at info@theeightyeight.com or another provided contact address.
  3. In the email, provide a detailed description of the technical issue you're experiencing, along with any relevant screenshots or error messages.
  4. Include information about the device and browser or app version you're using, as this can help our team diagnose the issue more effectively.
  5. Send the email to our support team, and we will work to address the issue as soon as possible.

We appreciate your patience and understanding as we work to resolve any technical issues you may encounter. Your feedback helps us continually improve our platform, ensuring a high-quality experience for all members of The EightyEight community.

How do I update The EightyEight app to the latest version?

To ensure the best experience on The EightyEight app, it's important to keep it updated to the latest version. Updating the app is easy and varies depending on whether you're using an iOS or Android device.

For iOS devices (iPhone, iPad):


  1. Open the App Store on your device.
  2. Tap on your profile icon in the top-right corner.
  3. Scroll down to see the list of apps with available updates.
  4. Find The EightyEight app and tap the "Update" button next to it. If you have enabled automatic updates, your apps will update automatically when new versions are available.


For Android devices:


  1. Open the Google Play Store on your device.
  2. Tap on the menu icon (three horizontal lines) in the top-left corner.
  3. Select "My apps & games" from the menu.
  4. Find The EightyEight app in the "Updates" tab, and tap the "Update" button next to it. If you have enabled automatic updates, your apps will update automatically when new versions are available.


By updating your app regularly, you'll benefit from the latest features, improvements, and bug fixes, ensuring an optimal experience on The EightyEight platform.

I'm experiencing slow loading times or app crashes. What should I do?

If you're experiencing slow loading times or app crashes, first try closing and reopening the app or refreshing your browser. If the issue persists, check for updates to the app and ensure your device's operating system is up to date. Clearing your browser cache or restarting your device may also help resolve the issue. If problems continue, reach out to our support team at info@theeightyeight.com for assistance.

Remember, our support team is always available to help you with any technical issues or concerns you may have on The EightyEight platform. Your feedback helps us continually improve the user experience for our ambitious community.